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A home improvement project does not have to be bigger to be better. At The Window Source of Morgantown, the right solution is the one that fits the homeowner’s priorities and budget, whether that means replacing a single window, reconfiguring an opening, or completing a larger project over time. That customer-first approach reflects nearly two decades Celena and Eddie Luster spent as subcontractors before launching a locally owned business, with their two sons now part owners.
Today, the company primarily serves residential homeowners across Morgantown and North Central West Virginia, specializing in replacement windows, patio doors, and entry doors, with local support for service and warranty needs. Celena handles sales, while Eddie leads installation, with their team overseeing the process from the initial conversation through installation and beyond.
“We meet our customers where they are, helping them move forward with the solution that makes the most sense for their home,” says Celena Luster, owner.
The consultative process begins with understanding what each homeowner hopes to accomplish. During an in-home appointment, the team takes measurements, demonstrates products, and walks customers through options involving sizing, glass packages, and other specifications. Those conversations help guide the recommendations that follow, shaping everything from the project’s scope to the products selected for it.
The Window Source of Morgantown primarily partners with ProVia for its windows, entry doors, patio doors, and siding, tailoring product recommendations around each customer’s needs. Different door lines allow homeowners to balance durability, budget, and security, from simple entry doors to options with triple locking mechanisms and digital keypads.
Once the selections are made, Eddie returns for a final measurement before the products are ordered. The team then keeps customers informed as materials arrive and installation dates take shape. Because the work takes place outdoors, weather can affect scheduling, particularly during West Virginia winters, so anticipated dates are communicated in advance and confirmed as the appointment approaches.
The same attention to the customer’s home continues during installation. Crews typically work from the highest windows downward, helping prevent debris from falling onto newly installed units below. As old windows are dismantled and new ones are installed, the team completes interior and exterior details, while another crew member manages cleanup throughout the process. Drop cloths protect floors, old products and debris are removed from the property, and customers receive a demonstration of their new windows before the crew leaves. If a damaged component or manufacturing issue is identified, the company documents it, orders the necessary replacement, and returns to complete the work.
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We meet our customers where they are, helping them move forward with the solution that makes the most sense for their home.
The same attention to the customer’s home continues during installation. Crews typically work from the highest windows downward, helping prevent debris from falling onto newly installed units below. As old windows are dismantled and new ones are installed, the team completes interior and exterior details, while another crew member manages cleanup throughout the process. Drop cloths protect floors, old products and debris are removed from the property, and customers receive a demonstration of their new windows before the crew leaves. If a damaged component or manufacturing issue is identified, the company documents it, orders the necessary replacement, and returns to complete the work.
Celena then personally checks in after every installation to ensure the work meets the customer’s expectations. The Window Source of Morgantown remains the customer’s direct point of contact for warranty questions. Instead of requiring homeowners to call a 1-800 number and navigate the warranty process on their own, the company handles the process directly, providing the support each customer needs.
One customer’s experience captures that personalized approach. Maxine, a widow who had followed Celena and Eddie since their subcontracting days, wanted to replace the windows in the home where she had raised her children and welcomed her grandchildren, but not all at once. The Window Source of Morgantown worked with her over time, completing the project in stages according to her budget and timeline. Once the project was complete, Maxine continued recommending the Lusters to others, sending numerous customers their way.
Celena and Eddie continue to build that trust by giving customers room to move forward at their own pace. The company is now focused on adding installation team members who meet its standards for customer service, attention to detail, and workmanship. Recognized as a Top Window and Door Replacement Company 2026, The Window Source of Morgantown remains committed to serving customers across Morgantown and North Central West Virginia and taking the next right step.
Window and Door Replacement Companies Info
Q1
What Should Homeowners Consider When Choosing Window and Door Replacement Companies in West Virginia?
Window and Door Replacement Companies in West Virginia can help address worn, drafty or outdated openings while matching a home's practical needs. Important considerations include product specifications, measurements, installation methods, scheduling, cleanup and post-installation support. A clear consultation can help homeowners compare glass packages, sizing and door features before selecting a project scope. It is also useful to understand how the provider communicates installation dates and handles service needs after completion.
Q2
How Does The Window Source of Morgantown Approach Window And Door Replacement Projects?
The Window Source of Morgantown uses an in-home consultation to understand homeowner goals, take measurements and explain product options. It serves residential homeowners in Morgantown and North Central West Virginia, offering replacement windows, patio doors and entry doors. Its process includes a final measurement before ordering and coordination as products arrive and installation dates are confirmed. The company primarily partners with ProVia for windows, entry doors, patio doors and siding, with recommendations shaped around each customer's needs.
Q3
What Services Are Typically Included In A Replacement Project?
Window and Door Replacement Companies in West Virginia may support more than product selection. A complete project can involve measuring openings, reviewing glass and hardware specifications, ordering materials, coordinating installation and completing interior and exterior details. Service may also include debris removal, cleanup, product demonstrations and assistance when a component requires replacement. For Window and Door Replacement Companies in West Virginia, these steps connect planning with the finished installation, giving homeowners a clearer view of the project from selection through completion.
Q4
How Can Replacement Windows And Doors Address Practical Home Needs?
Window and Door Replacement Companies in West Virginia can help homeowners update openings according to priorities such as durability, security, budget and intended use. Product choices can vary by window configuration, glass package and door features. The right scope may also be staged rather than completed at once, allowing a homeowner to align improvements with a preferred timeline and available budget. This can be useful when several openings need attention but the work does not need to happen in a single project.
Q5
What Does The Window Source of Morgantown Provide After Installation?
The Window Source of Morgantown remains a direct contact for service and warranty questions after installation. Its process includes protecting floors with drop cloths, removing old products and debris and demonstrating new windows before the crew leaves. If a damaged component or manufacturing issue is found, it documents the issue, orders the needed replacement and returns to complete the work. Celena Luster also personally checks in after installations, extending the company's involvement beyond the installation appointment.
Q6
Why Does Installation And Follow-Up Matter In Window And Door Replacement?
Window and Door Replacement Companies in West Virginia need to account for both the installation environment and what follows completion. Weather can affect outdoor scheduling, while careful installation and cleanup help protect the home during the work. Follow-up also gives homeowners a clear path for addressing damaged components, manufacturing issues or warranty questions. For Window and Door Replacement Companies in West Virginia, planning around seasonal conditions and maintaining direct communication can support a consistent replacement experience.
